We want everyone in Scotland to receive the same high level of care no matter where they live. The National Care Standards have been created by Scottish Ministers to help you understand what to expect from a wide range of care services.
We know that using care services can often be a stressful time. The National Care Standards are there to help make sure you get the right quality of care. They tell you how to raise concerns or complaints if you feel there is a problem with the care you or a relative or friend receives.
National Care Standards
Services for Adults
- Care homes for older people
- Support services
- Care homes for people with drug and alcohol misuse problems
- Care homes for people with learning disabilities
- Care homes for people with mental health problems
- Adult placement services
- Care homes for people with physical and sensory impairment
- Housing support services
- Services for people in criminal justice supported accommodation
- Short breaks and respite care
Services for Children and Young People
- Adoption agencies
- Care homes for children and young people
- Childcare agencies
- Early education and childcare up to the age of 16
- Foster care and family placement services
- School care accommodation services
Services for Everybody
- Care at home
- Hospice care
- Independent hospitals
- Independent specialist clinics
- Nurse agencies
- Independent medical consultant and GP services
- Dental services
http://www.infoscotland.com/nationalcarestandards/CCC_FirstPage.jsp
The Care Standards and Sponsorship Branch is responsible for:
* Publishing and reviewing the National Care Standards;
* Policy on regulation of care services; and
* Providing a link (sponsorship) between the Care Commission and the Scottish Government.
The Care Commission regulates the 15 types of care services set out in the Regulation of Care (Scotland) Act 2001.
There are 23 sets of care standards covering the various kinds of care services regulated within the 15 types.
Latest News on what the Branch is doing here.
National Care Standards
See all National Care Standards here.
Regulating Care
How are care services regulated?:
* Care Commission
* Types of Care Services
* Legislation
Additional Information
* Publications
* National Care Standards Committee
* Useful Contacts


Whether you are looking for a care service or use one already, you should read the National Care Standards for that service. You can use the Standards when discussing the service with staff or management, or should things go wrong, they can help if you need to raise concerns or make a complaint.
http://www.infoscotland.com/nationalcarestandards/23.html