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A response from 10 Downing Street on another DLA Petition

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Thu, 04/06/2009 - 1:40pm
John
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Click any text to be directed to the original petition.

 

"The Pension Disability and Carers Service operates a checking system called the Right Payment Programme and asks people receiving Disability Living Allowance to give them information about their current care and mobility needs. The Right Payment Programme selects 12,000 cases per year.  People who are contacted are asked to complete a detailed enquiry form, based on the current Disability Living Allowance claim form, which is posted to them.

The purpose of the check is to ensure that a person’s Disability Living Allowance is correct and remains correct.

 

The enquiry form, once completed, provides an up-to-date picture of a person’s need for help with personal care and/or mobility and therefore provides an indication of whether a review of entitlement is needed. The decision maker will look at the information provided to see whether needs have changed.

Where evidence of change becomes available, an award will be reviewed and benefit may increase as well as decrease. As with any change made to an award the customer has full rights of reconsideration and appeal.

As the Right Payment Programme develops, it will become clearer whether needs change more or less frequently in certain types of case. It is right that enquiries are made only when it is considered appropriate, and the aim is that people will know, at the outset and during the currency of their claim, how frequently their award is likely to be looked at." 

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