Engagement with service users and carers must be meaningful, not tokenistic. People with direct experience of mental health problems or a learning disability should have a central role in the design and delivery of mental health services.
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Involving service users in the delivery of health services is beneficial. Research shows that service users who work with health services have fewer hospital admissions and better quality of life. |
While person-centred care and service user involvement is promoted in the NHS, in practice it often remains tokenistic and service users are not adequately supported, trained or paid for their time | |
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http://www.rcpsych.ac.uk/campaigns/fairdeal/whatisfairdeal/engagementwit...
PDF version Local Involvement Networks (LINks) are made up of individuals and community groups, such as faith groups and residents' associations, working together to improve health and social care services.
http://www.nhs.uk/NHSEngland/links/Pages/links-make-it-happen.aspx
http://www.nhscentreforinvolvement.nhs.uk/index.cfm?Content=110
Annual Accounts 2009/2010 http://www.dh.gov.uk/prod_consum_dh/groups/dh_digitalassets/documents/di...
Also refer
http://benefits.tcell.org.uk/forums/links-local-involvement-networks-and...
A Guide for Service Users, Carers, the Public, GP’s, Commissioners and other stakeholders in Mental Health Care Services
http://www.nmhdu.org.uk/silo/files/engagement-in-the-commissioning-cycle...
Practical ideas for sexual health services to improve
patient and public involvement (63kb pdf)
http://www.pdteam.org.uk/hiv/hiv.htm and http://www.newcastlejsna.org.uk/book/export/html/993
Also refer http://benefits.tcell.org.uk/forums/involving-users-commissioning-local-...
http://www.cdhn.org/documentbank/uploads/making_user_involvement_work.pdf