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DWP is separating Attendance Allowance (AA) telephone calls from Disability Living Allowance (DLA)

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John
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Joined: 09/03/2008

From the stakeholder bulletin.

Disability Living Allowance/Attendance Allowance telephone numbers.
DWP is separating Attendance Allowance (AA) telephone calls from Disability Living Allowance (DLA). This will improve access for claimants by providing a more streamlined approach.

From 29 January 2014 a new number for AA will be introduced. Claimants can contact the AA Service Centre on 0345 or 0845 605 6055. The new Text phone number for Attendance Allowance will be 0845 604 5312.

The DLA/AA Helpline number (0845 712 34 56) will become a dedicated line for DLA only. DLA Text phone will also remain on the same number (08457 224433).

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