To be eligible for Dial-a-Ride membership you must have a permanent or long-term disability which means you are unable, or virtually unable, to use mainstream public transport services some or all of the time.

You are automatically eligible for membership if you are:

• A current member of Taxicard
• In receipt of the Higher Rate Mobility Component of Disability Living Allowance
• Registered blind
• Aged 85 of over
• In receipt of Higher Rate Attendance Allowance
• In receipt of a War Pension Mobility Supplement

If you do not fulfil any of the criteria above, you may still be eligible for Dial-a-Ride but may have to provide further evidence of your mobility problems.

Visitors to London

If you have a permanent or long-term disability and wish to use Dial-a-Ride services while visiting London, you can apply for temporary membership. You will need to complete the application form below and include the dates of your visit and where you are staying.

How to apply

If you think you may be eligible for Dial-a-Ride membership:

1. Download and print the application form (PDF 232KB)
2. Post the completed form to:

   Dial-a-Ride
   Progress House
   5 Mandela Way
   London
   SE1 5SS
    

3. Phone our call centre on 0845 999 1 999 to request an application form

http://www.tfl.gov.uk/gettingaround/1187.aspx